The Isa Hotel & Red Earth Hotel in Mount Isa is on the lookout for motivated and experienced hospitality professionals to join our Trainee Supervisors Program.

Become part of our thriving, multi-outlet venue as a Trainee Supervisor across Bar, Restaurant, Bottleshop, OR Gaming. You’ll develop your leadership and operational skills through our structured performance framework, working closely with our General Manager, with a clear pathway into a full-time Supervisor role.

What You’ll Do:

• Use your hospitality experience and technical knowledge to quickly learn and adapt to our venue operations.
• Supervise venue operations (bar, restaurant, retail or gaming) in a fast-paced environment.
• Motivate staff to deliver outstanding customer experiences in a high-energy setting.
• Work closely with management to support promotions, entertainment, and functions that drive sales and enhance the venue experience.
• Manage cash handling and POS procedures, ensuring accuracy in till reconciliation.
• Handle customer feedback and inquiries professionally, helping build a welcoming and memorable atmosphere for locals and visitors.

What We’re Looking For:

• Experience working in a fast-paced hospitality environment (bar, restaurant, bottleshop, gaming room).
• Previous experience leading, coaching, or supporting hospitality teams on shift (desirable).
• Genuine motivation to build a long-term career in hospitality, with a pathway into management.
• Strong customer service focus with the ability to train staff.
• Reliable, eager to learn, and a team player.
• Current QLD RSA and RSG (or ability to obtain).

What’s On Offer:

• Full-time opportunities available, offering a competitive salary and accommodation provided.
• Clear career growth with a tailored development plan to fast-track career to a Supervisor role.
• Future opportunities in hospitality management: Duty Manager, Assistant Manager, Retail Manager etc.
• Exposure to large-scale hospitality events, including the world-famous Mount Isa Rodeo.

About Us:

Located in the heart of Mount Isa, Isa Hotel & RedEarth Boutique Hotel are premier destinations for both locals and travellers seeking comfort, style, and exceptional service.

The Isa Hotel offers a dynamic country pub experience with its Rodeo Bar & Grill, Liquor Warehouse, premium Gaming Room, and comfortable accommodation. The RedEarth Boutique Hotel delivers a more refined experience, featuring a fine dining restaurant, cocktail bar, bottleshop, and boutique accommodation. Together, our venues provide a complete and diverse hospitality offering for our guests.

Apply now with your Resume & Cover Letter explaining why you would be a great fit for our Trainee Supervisors Program!

For any questions, reach out to Georgie by calling 07 •••• •600 (option 2) or emailing Rec••••••••@waymarkhotels.com.au.