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fnq surgical

Medical Receptionist

Healthcare & Medical / Medical Specialists

Posted 13/06/2026
Closes 27/06/2026

Cairns & Far North, Cairns, Queensland

Casual

Not specified

We seek a friendly, organised, enthusiastic, and highly motivated receptionist for an immediate start.
The following skills and abilities will be required:
• Eager to learn and grow – onsite training will be provided
• A great team player
• Exceptional communication skills
• Excellent time management skills
• A drive to achieve the best outcome in all situations
• Following protocols and policies
• Previous customer/patient experience
• An empathetic and kind individual
• Unprecedented discretion and understanding of confidentiality
• Reliable, punctual and possess an excellent work ethic
• Great attention to detail, team mentality and a positive attitude
• Australian Citizen or permanent resident
• Driver's license

• Previous experience in a medical or allied health reception role is not required.
• Training to use our systems will be provided on the job
• Confidence in working on Apple Mac, MS Office and emailing skills
• Excellent telephone, writing and interpersonal skills.
A full role description will be provided.
You must be able to work flexible hours per our clinic opening hours.
Monday – Friday, 08:30 am to 4:30 pm
Salaries will be guided by the Health Professionals and support services Award
Your role:
• Manage the day-to-day running of the reception area
• Answer telephone and online inquiries in a timely and informed manner
• Manage patient appointment schedules
• Sorting incoming/outgoing correspondence, scanning, and filing in the computer system
• Process patient payments, invoices, and receipts. Manage referrals, including checking patient's eligibility
• General office duties

Willingness to learn Apple Mac systems with on-the-job training provided.

Casual position to start with possible permanent or part time position if you are a good fit to our office.

3/4 days offered.


Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.