This isn’t just an admin job. It’s the role that keeps the whole machine running.

At MiHaven Training, we don’t just deliver qualifications — we change career trajectories. Every single day, our Cairns team connects students with the skills and confidence they need to land jobs in industries that are hungry for talent. And right at the centre of all of it? Our RTO Administrator.

That’s where you come in.

The Opportunity

We’re on the hunt for someone who is razor-sharp, relentlessly organised, and genuinely passionate about making things work. Someone who gets a buzz from a clean enrolment record, loves getting out into the community, and takes real pride in being the person everyone relies on.

If you’re the kind of person who notices the error nobody else caught, follows up without being asked, and brings energy to everything you do — we need to talk.

What You’ll Own

🎯 Enrolments & Student Administration

•      Be the first point of contact for students taking the leap into training — make it a great experience

•      Manage enquiries and applications end-to-end with speed and accuracy

•      Keep every enrolment document compliant, complete, and audit-ready

•      Own your pipeline — follow up, chase down missing info, and get students across the line

📊 Data You Can Be Proud Of

•      Maintain student records in our SMS that are so accurate they’re basically bulletproof

•      Manage uploads, documentation, and reporting with the kind of precision that makes auditors smile

•      Spot the gaps, fix the errors, and never let a detail slip through the cracks

🚀 Get Out There — Recruitment & Events

•      Hit career expos, school events, and information sessions across the Cairns region

•      Be the face of MiHaven — engaging, knowledgeable, and genuinely excited about what we offer

•      Help drive the enrolment growth that fuels everything we do

⚙️ Keep the Engine Running — Operational Support

•      Back up our business development and operations teams with smart, proactive admin

•      Support student onboarding so their first day feels seamless

•      Build systems and habits that make the whole team more efficient

You’re Our Person If You…

•      Are a details person — not just careful, but obsessively accurate

•      Can hold five priorities at once and never drop the ball

•      Communicate with confidence — whether it’s a nervous Year 12 student or a school principal

•      Show up polished and professional when representing our brand

•      Don’t wait to be told — you see what needs doing and you do it

•      Want a role where your work genuinely matters

RTO or education experience? Brilliant — you’ll hit the ground running. Never worked in training before? No worries — if you’ve got the drive and the discipline, we’ll back you all the way.

Why You’ll Love Working at MiHaven

Because here, admin isn’t just admin. Every enrolment form you process, every student question you answer, every expo you attend — it all adds up to real people getting real skills and landing jobs they’re proud of.

You’ll be part of a passionate Cairns team that works hard, supports each other, and celebrates wins together. And you’ll never wonder if your work makes a difference — because you’ll see it every day.

📍  Cairns-based | Full-Time

⚡  Applications reviewed as they arrive — don’t sit on this one