Entry-Level | Part-Time Opportunities Available

Integrated Medical Services (IMS) | Cairns

Integrated Medical Services (IMS) is a leading healthcare provider in Far North Queensland, delivering specialist services with a strong focus on quality, efficiency, and patient-centred care.

We are currently seeking enthusiastic and reliable individuals for entry-level, part-time Patient Administration Officer roles to support our growing team.

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About the Role

As a Patient Administration Officer, you will play an important role in supporting the delivery of high-quality patient care by ensuring administrative processes run efficiently. You will work collaboratively with clinicians, secretaries, and the broader IMS team.

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Key Responsibilities

• Providing administrative support to the Patient Administration Team

• Linking patient information, referrals, and documents within practice systems

• Preparing, sending and emailing patient correspondence and clinical letters

• Answering and directing incoming phone calls in a professional manner

• Managing incoming communications and ensuring timely follow-up

• Maintaining accurate and up-to-date patient records

• Assisting with general administrative tasks as required

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About You

• Seeking an entry-level opportunity within healthcare administration

• Strong communication skills with a professional phone manner

• High level of attention to detail and organisational ability

• Positive attitude and willingness to learn

• Ability to work collaboratively in a team environment

• Basic computer skills (experience with medical software such as Clinic to Cloud or similar is advantageous but not essential)

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Why Join IMS?

• Be part of a supportive and collaborative team

• Gain valuable experience in a growing healthcare organisation

• Exposure to specialist medical services and systems

• Opportunities for development and career progression

• Flexible part-time positions available

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Apply Now

If you are looking to start your career in healthcare administration and want to contribute to a high-performing team, we encourage you to apply.